Retail

Retail is the only sector in the world where competition is at the highest point, and arguably the key point of this industry is the correct management of customer relations.

Retail is the only sector in the world where competition is at the highest point, and arguably the key point of this industry is the correct management of customer relations. Retailers who strive to become the preferred brand by producing innovative solutions to the customer in all areas should also use the best practices in the field of collection and manage customer relations professionally at the checkout stage.

Reimbursement tracking and management of contractually determined futures sales and product sales for promissory notes is gaining momentum with the YTS Retail solution customized to the dynamics of the retail sector.

Customer relationship sensitivity

Due to the importance of your long-term relationships with customers, YTS Retail allows you to manage your collection processes primarily through administrative follow-up (phone call, reinstallments, SMS, letter...).

Thanks to YTS Retail, which allows you to switch to legal proceedings when it is assured that there is no possibility of collection through administrative follow-up, your collection processes work like a module of your after-sales service policy.

You can create communication paths such as warning letters to debtors and guarantors, SMS, message content templates that vary according to the content you receive and the delay time, and generate and send your smart messages in your corporate language, through the system.

Your letters can reach the PTT directly with PTT integration, your SMS messages can be sent online through the system, the results of all messages can be tracked from the system again.

YTS Retail is structured in a structure suitable for integration into the sector-specific internal functioning. For example, in the case of sales of products that are not paid for allegedly defective or defective, they can suspend the collection process and assign instructions/work to the relevant teams for on-site detection. If the product sold is found to be defective, the collection processes can be maintained in a healthy way from the remaining point.

Efficient operation

With YTS Retail, which can be realized with easy and user-friendly interfaces,

Monthly maturity difference calculations to be operated from the maturity date to installments not paid at maturity,

In case of non-payment of successive installments, all outstanding installments are automatically repaid and defaulted,

View the current balance on a customer basis and/or on a contract (or promissory note) basis at the time of request,

Providing payment facilities such as installments, discounts, etc., on such balances,

You can have numerous advantages, such as manpower and many error-prone processes and operations, and make your collections on time.

Contact Us For Our Comprehensive Solutions.

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You can contact us for any questions. We are happy to assist you in determining the services that best suit your needs.
Call us: +90 212 987 50 00
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