With YTS, law firms and institutions can meet their needs such as initiating and answering calls via cloud-based YTS Central Cell Integration, without making any switchboard investment.
- Initiating individual and/or collective calls through YTS,
- Automatically opening the relevant legal proceeding file when collectively initiated calls from YTS are connected to the agent,
- Automatically opening of the relevant YTS file in incoming calls
- Keeping audio recordings of the conversations and accessing/listening from the relevant YTS File and/or the central.