Software Development
/etcBASE, which has been developing and introducing software solutions for corporations in accordance with the PMI Project Management Standard with its analysis, software, operation, and project teams, sustains its operational support as long as the product is used.
Our strong operations team carries out installation, operation, and performance monitoring of YTS Database and YTS Application Server for our customers, while providing support to the technical staff of the relevant institution when necessary.
Software Support
The experienced software support team of /etcBASE provides professional support services to ensure the questions and requests of all users are answered and all their problems are solved, regarding the use of our products. Our support team, which engages contract and permanent users' all sorts of problems via telephone and e-mail, not only resolves the problems in its field of duty but also provides necessary coordination with the relevant technical personnel for the solution of problems except their field.